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Patient's Guide
Special Services
Robert Wood Johnson University Hospital Hamilton offers a variety of special services to make your stay as pleasant and comfortable as possible. You are welcome to take advantage of the following services:

Mail
All letters, telegrams, packages or other messages will be delivered to your room. Please ask your family and friends to address all mail with your full name and room number, and to include their return address. Upon discharge, if you wish your mail to be forwarded to another address, leave the forwarding address with the nursing staff on your floor.

Flowers
Flowers are delivered to your room by volunteers. Please keep in mind that large plants and flowers are difficult to deliver and remove upon discharge.

Notary Public
The services of a notary are available for patients free of charge. For more information, please call the Patient Relations Department at ext. 6550 or 584-6550.

For the Hearing Impaired
A TTY (telecommunications device) is available to help hearing impaired patients or patients who want to communicate with a hearing impaired relative or friend. Arrangements can also be made to have a person who uses sign language help a hearing impaired or deaf patient. For more information, call the Audiology Department at ext. 6827 or 631-6827. The TTY phone number is 584-5920.

Interpreters
The hospital has access to interpreters for a number of foreign languages should a patient require one. For more information, call the Patient Relations Department at ext. 6550 or 584-6550.

Condition Reports
Any personal information about your diagnosis and treatment must come from your physician, and this information is only available to you and members of your immediate family whom you designate to receive it.

Gifts for Patients
Visitors should check with the nurse before bringing gifts of food or drink to patients.

ATM
For your convenience, an Automated Transaction Machine for cash is located on the lower level in the cafeteria near the vending machines.

Central Scheduling
If you require outpatient testing, Central Scheduling can provide you and your physician's office with a convenient and efficient way to schedule procedures by making one phone call. You can also schedule any diagnostic or laboratory test online by clicking here or Call ext. 6400 or 584-6400.

Transportation Service
Robert Wood Johnson University Hospital Hamilton provides limited complimentary transportation to individuals who require therapy, a one day stay, admission to the hospital, or any outpatient service. Call the Central Scheduling Department at 584-6400 to arrange for a ride. This service is available Monday-Friday, from 8:45 a.m.-2:15 p.m.





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