The Emergency Services Department at Robert Wood Johnson University Hospital Hamilton provides state-of-the-art emergency medicine, treating patients with severe and life-threatening illnesses and or injuries. The ER is open 24-hours a day, 365 days a year.

PromptCare

Fortunately, not every emergency is a matter of life and death. Still, when you come to the ED with one of life's little emergencies, the last thing you want is a long wait. That's why we have created a fast-track section of the Emergency Department that's designed to treat non-life-threatening illnesses and injuries that do not require extensive diagnostic testing. The PromptCare area is open every day from 9 a.m. to 1 a.m.

Emergency Chest Pain Care

Most people who die from a heart attack do so within an hour after the onset of the first symptoms. That's why, when chest pain strikes, it is crucial to seek medical help immediately. Thanks to modern medical technology, it is possible not only to survive a heart attack, but to live a healthy, productive life thereafter.

We provide standard of care protocols to rapidly recognize a heart attack. In conjunction with our state of the art cardiac catheterization lab we provide the highest quality of care to cardiac patients.

The Robert Wood Johnson 15/30 Guarantee

See a nurse within 15 minutes and a doctor within 30 minutes... Or We Pay the Emergency Room Bill!

We know that waiting endlessly in an emergency room can be almost as painful as the reason you first came in. That's why we work hard to ensure that you'll see a nurse within 15 minutes of your arrival and a doctor within 30 minutes or we'll pay the Emergency Room bill.

Of course, life-threatening emergencies will be treated immediately.

This new patient-focused service, the only one in the area, is a bold commitment to patients. It guarantees fast access to quality health care delivered by highly skilled physicians and nurses, using state-of-the-art diagnostics and treatments.

Technology

Our Emergency Department is equipped with the latest computerized patient tracking and documentation system that integrates with existing hospital information systems. The software allows us to identify trends, obtain medical information, and deliver high efficient quality care.